Troubleshooting
Guidance on how to diagnose and solve issues when working with Avi-on
Alexa Issues
Battery Powered Devices
RAB
Updating Firmware
Login Issues
Issues with Adding and Removing Devices
Scheduling Issues
- How to use the schedule repair tool.
- Scheduling/Grouping Devices with Firmware Versions Less than 1.10
- Adding Additional Schedules
- My schedules are not working correctly, how do I fix it?
- Why are my schedules not working correctly?
- Why doesn't my timer turn on or off precisely at sunset or sunrise every day? See all 8 articles
Mobile Application Issues
Device Connection Issues
- How to clear application cache and data on an Android Device.
- The manual button on the switch does not work properly, what do I do?
- How do I connect with my Avi-on network?
- What is a sparse network, and what are many-to-many controls?
- What do I do if my device no longer functions? I cannot reach it on the app and the buttons and lights do not work.